Payment Information
Transparent, compliant, and flexible payment options designed for domestic and international enterprise clients.
Supported Payment Methods
Choose the payment channel best aligned with your corporate procurement process.
Corporate Bank Transfer (Wire / ACH)
Direct wire transfers for annual contracts, custom multi-entity plans, and pilot deployment packages.
Corporate Credit / Debit Cards
Pay via Visa, Mastercard, American Express, or JCB. Powered by PCI-DSS Level 1 compliant gateways.
VietQR & Instant Banking Apps
Instant settlement via Napas 24/7 QR scanning from all major banking mobile applications.
Enterprise PO & Net-30 Terms
Purchase orders, institutional invoicing, and milestone-based disbursement for research labs and public bodies.
Electronic VAT Invoices (e-Invoice)
Fully compliant with national tax regulations and enterprise accounting requirements.
Automated 24-Hour Issuance
Official VAT electronic invoices are generated and dispatched to your finance team email within 24 hours of settlement.
Tax Authority Validated
Compliant with Circular 78 and Decree 123 of the General Department of Taxation with verifiable digital signatures.
Central Billing Portal
Download all historical PDF/XML invoices and payment statements directly from your Tenant Administration console.
Cancellation & Refund Policy
We stand behind our platform with a 14-day money-back satisfaction guarantee for newly subscribed cloud tenants. If NiNo AI Autonomous does not fulfill your operational expectations within 14 days of activation, you can request a 100% refund of subscription fees. Monthly plans can be cancelled anytime without lock-in penalties.
Payment & Billing FAQs
What currencies are accepted for subscription payments?
We accept Vietnamese Dong (VND) for domestic entities and United States Dollars (USD) for overseas international customers.
Are subscription prices inclusive of Value Added Tax (VAT)?
Under Vietnamese tax law, software products and cloud SaaS subscriptions are exempt from VAT (0% VAT rate), keeping your procurement costs optimized.
How do I update my company billing details or tax code?
Company administrators can update company name, tax ID, and billing contact in Portal Settings > Billing & Invoices at any time.