Privacy & Data Governance
Account & Data Deletion Request
We respect your privacy rights. You can delete your account directly inside the NiNo mobile app or submit a deletion request via this web page in compliance with Google Play Data Safety policies.
Option 1: Delete Directly in the NiNo App (Fastest)
1. Open the NiNo app and log into your account.
2. Go to Profile > select Settings.
3. Tap "Account & Security".
4. Scroll to the bottom and select "Delete Account".
5. Confirm to have your account and credentials removed immediately.
Option 2: Submit a Deletion Request via Web
Applicable if you have uninstalled the app or are unable to sign in
What data is deleted?
- Identifiers: Name, phone number, email address, profile avatar.
- Social data: Friend connections, followers, synchronized contacts.
- User content: Published moments, posts, comments.
- GPS coordinates and live location history.
- Direct messages and call logs.
Processing Timeline
- Immediate deletion if performed directly within the mobile application.
- Processed within 24-48 business hours for requests submitted via Web.
- Backup archives are automatically purged within 30 days.
- Financial transaction records (if any) are retained as required by tax law.
Need further assistance with privacy inquiries? Contact [email protected] or view our Privacy Policy.